How do I book an appointment on MediMan?

Booking on MediMan is simple. Download the app, log in, search for your preferred SLMC-registered doctor, and select an available time slot. You can choose video consultation or in-clinic visit.

What types of consultations are available on MediMan?

MediMan offers both video and in-clinic consultations. Video consultations provide remote healthcare from home. In-clinic consultations are available at partner clinics. Choose the option that suits your needs.

Can I access MediMan services from anywhere in Sri Lanka?

Yes. MediMan is accessible nationwide across Sri Lanka including Jaffna, Colombo, Kandy, and all regions. Our telehealth platform enables healthcare without geographical constraints.

How do I access my prescriptions after a consultation?

After consultation, prescriptions are automatically saved in your medical records section. You can access e-prescriptions anytime through the app. Our MOH-compliant e-prescriptions are accepted by partner pharmacies across Sri Lanka.

Is my personal health information secure on MediMan?

Yes. MediMan uses end-to-end encryption and follows HIPAA and GDPR standards. All medical data is stored securely on encrypted servers. Only you and your authorized doctors can access your records.

What payment methods does MediMan accept?

MediMan accepts credit cards, debit cards, mobile payments (LKR), and bank transfers. All payments are processed securely through our encrypted payment gateway.

Can I change or cancel my MediMan appointment?

Yes. You can change or cancel appointments through the app. To avoid charges, cancellations must be made at least 24 hours before the scheduled time.

How do I access my medical records on MediMan?

Your medical records are stored securely and accessible anytime through your user profile. All consultations, prescriptions, and lab reports are organized chronologically for easy reference.

Can I consult with medical specialists on MediMan?

Yes. MediMan connects you with verified specialists including general practitioners, dermatologists, pediatricians, cardiologists, and psychiatrists. Search by specialty or health condition.

What should I do if I encounter technical issues with MediMan?

Contact our support team through the help section in the app or email support@mediman.life. Our team responds swiftly to resolve any technical issues.

MediMan FAQ | Online Doctor & Telehealth Support

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